GlendaleOne Performance

GlendaleOne is the customer service portal for the City.  It provides residents access to request for non-emergency services and information about the city; and includes a knowledge base of frequently asked questions and important phone numbers.

With each service in GlendaleOne we track where each request is, how we are performing on those requests and other important aspects of the request.  Below are two dashboards for GlendaleOne.  The first measures performance and the second shows our service time commitment for each type of request.