Crisis Response Team



Glendale Fire Crisis Response has two (2) responding units. Each unit is staffed with 2 Crisis Team Members (CTM's). The role of the team is to provide immediate crisis intervention and on-scene victim assistance. The team provides emotional support, information, and referrals to our customers.

 The Glendale Fire Department allows members of the community, 21 years of age and older, to participate in an Observation Ride with an on-duty Crisis Response crew. This program is intended as an educational endeavor to acquaint community members with the Fire and Emergency Medical, and Crisis Response Services provided by the Fire Department, and to better understand the duties and responsibilities of today's Crisis Response members.

 This program allows for our community to experience responding to emergency calls in a Crisis Response vehicle while observing both Glendale Fire Department and Crisis Response operations in a variety of emergency situations. Observers will also experience firsthand what life in the fire house is all about, and to get to know your Crisis Team Members (CTMs) community firefighters on a more personable basis.

 The Observation Ride may not be feasible for everyone. Observers and Ride-Along Applicants must have the physical ability to rapidly get on fire apparatus to prevent delays in emergency response. Riders must also be able to withstand the weather variations common to Arizona for a significant period of time, as necessary to deal with different emergency events. The Fire Department will attempt reasonable accommodations to allow the observation ride to occur.

Email: [email protected]
If you are in need of immediate medical assistance please call 9-1-1
for the Crisis Response Network call 1 (800) 631-1314