Pay My Bill

New Customer Connect Portal

Click here to make a quick payment or register your account in our new Customer Connect portal,
to view statements and usage history, sign up for Auto Payments, make a payment, and more:

customer service button

Utility bill payments how, where, and when you prefer. 

Pay Your Way

We have a new customer portal to provide you safe and secure access to your account information and payment options.

PAY BY PHONE – (623) 930-3639

KIOSK - Pay with cash, credit card, or debit card using our payment kiosk located just outside the customer entrance at the Glendale Civic Center Annex - 5752 W Glenn Dr., Glendale AZ 85301. The kiosk is available 24/7, 365 days per year and your payment will be immediately applied to your account. Have your utility bill or account number handy to use the kiosk.

DROPBOX - For check or money order payments, use the drop box located on the east side of the Civic Center Annex.

MAIL – Send checks to P.O. Box 500, Glendale, AZ 85311-0500

IN PERSON – Customer Service is now located at the Glendale Civic Center Annex - 5752 W. Glenn Dr. Our lobby hours are 8:00am to 5:00pm, Monday to Friday (excluding City observed holidays).



Glendale bill pay is easier than ever with the release of our all new, upgraded utility payment system from Paymentus. The new bill payment system includes an improved user experience and a “Pay Now” feature that allows you to make a quick payment without having to register for an online account.

You can make a payment with a credit card, debit card or eCheck. You can even use your favorite digital wallet options like PayPal, Venmo, and PayPal Credit. The additional enhancements include the ability to securely save your payment information and the opportunity to schedule a one-time future payment.

portal screenshot
Pay My Bill Screenshot

The new bill payment system enables Glendale customers to pay your way with the convenience and flexibility of a modern solution that embraces online and mobile preferences.


  • It’s free to use!
  • Make a one-time payment fast without registering
  • Pay using your preferred device — desktop, tablet or smartphone

Payment types accepted:

  • Visa, Mastercard, Discover, and American Express
  • eCheck/ACH
  • PayPal, PayPal Credit, and Venmo

Frequently Asked Questions