Utility Assistance

The Community Action Program provides direct financial assistance for those households that are eligible for utility payments and deposits.

For more information or to request assistance, submit a service request at www.glendaleone.com and select the service request type for Utility Assistance. 

To apply for assistance go to our CAP Application site   apply here

CAP Utility Deposit Assistance can pay for deposits for electric, gas and water services.

Eligibility:

  • Glendale resident
  • Photo Identification of the applicant
  • Documentation of Household Income received in the 30 days prior to and including appointment date

  • Must be at or below 200% of poverty. 
  • Current Lease Agreement

  • Verification first month’s rent and deposit were paid

  • Print-out from utility company, showing service address/name/amount of deposit and account number 
  • There must be verification that the household has experienced one of the following crisis situations: (1) Loss of income; (2) Unforeseen circumstances; (3) Health or Safety. 

  • A household may receive utility deposit assistance once in a 12-month period.

CAP Utility Bill Payment Assistance can pay for gas or electric bills.  Water bills, including deposits, can be paid only between May through October if the home cooling system is an evaporative (swamp) cooler. Home inspection will be done to verify that household’s only source of cooling is a swamp cooler.

Eligibility:

  • Glendale resident
  • Photo Identification of the applicant
  • Documentation of Household Income received in the 30 days prior to and including appointment date

  • Most recent utility bills or gas and electrical usage of current residence

  • Meet State Median Income Guidelines for Low-Income Home Energy Assistance Program (LIHEAP)

  • A household may receive utility assistance only once in a 12-month period. If any member of the applicant's household has received utility assistance within the last 12 months, the applicant will not be eligible for assistance.

Contact Us

Community Action Program
5850 W. Glendale Avenue, Ste B-51
Glendale, Arizona 85301
P:(623)930-2854