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City of Glendale Transit
Notifying the Public of Rights Under Title VI

City of Glendale Transit operates its programs and services without regard to race, color, national origin or disability in accordance with Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990 (ADA). Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with Valley Metro Customer Service Care center.   

For more information on the City of Glendale’s civil rights program, and the procedures to file a complaint, contact 602-253-5000, (TTY 602-251-2039); email csr@valleymetro.org; or visit the administrative office at 4600 E. Washington St., Suite 101, Phoenix, AZ 85034. For more information, visit www.ValleyMetro.org.

A complainant may file a complaint with Valley Metro as indicated above, or directly with the City of Phoenix Public Transit Department, or the Federal Transit Administration (FTA) by filing a complaint directly with the corresponding offices of Civil Rights:  City of Phoenix Public Transit Department: ATTN: Kristy Ruiz, Title VI/ADA Coordinator, 302 N. 1st Ave., Suite 900, Phoenix AZ 85003 FTA: ATTN: Title VI Program Coordinator, East Building, 5th Floor-TCR 1200 New Jersey Ave., SE Washington DC 20590.

If information is needed in another language, contact Valley Metro at 602-253-5000.  Para información en Español llame a: Kristy Ruiz, Title VI/ADA Coordinator, City of Phoenix, 602-495-0579 or kristy.ruiz@phoenix.gov.


La Ciudad de Glendale
Aviso al Público Sobre los Derechos Bajo el Título VI

La Ciudad de Glendale asegura complir con el Título VI de la Ley de los Derechos Civiles de 1964, Sección 504 de la Ley de Rehabilitación de 1973 y La Ley de ciudadanos Americanos con Discapacidades de 1990 (ADA).   El nivel y la calidad de servicios de transporte serán proveídos sin consideración a su raza, color, o pais de origen.

Para obtener más información sobre el programa de derechos civiles de la Ciudad de Glendale y los procedimientos para presentar una queja, contacte Servicio al Cliente de Valley Metro, 602-253-5000, (TTY 602-251-2039); o visite la oficina administrativa en 4600 E. Washington, St. Suite 101.  Para obtener más información, visite www.ValleyMetro.org.

Como se indicó anteriormente, se puede presentar una queja con Valley Metro o directamente con  el departamento de Transporte Público de la Municipalidad de Phoenix, o Administración Federal de Tránsito (FTA) mediante la presentación de una queja directamente con las oficinas correspondientes de Civil Rights: City of Phoenix Public Transit Department: ATTN: Kristy Ruiz, Title VI/ADA Coordinator 302 N. 1st Ave., Suite 900, Phoenix AZ 85003 FTA: ATTN Title VI Program Coordinator, East Building, 5th Floor –TCR 1200 New Jersey Ave., SE Washington DC 20590.


Documents & Forms

  • Title VI Complaint Form: English
  • Title VI Complaint Form: Spanish   
  • To view the City of Glendale's Title VI Implementation Plan click here.

 

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