Why did I get a statement that says I owe money, when my return and amount I remitted match?

• The City recalculates each tax return and you may have made an addition or other calculation error.
• You may have listed Total Deductions on the front of the return without providing the detail on the back of the return.
• We may have received your tax return after the end of the month and you have been billed for penalty.

If you have any questions regarding the detail shown on your Statement, please call 623-930-3190.

How do I get a penalty waived?

Any request for waiver of penalty (interest cannot be waived) must be in writing and received by the City within 45 days of the first statement you received showing the penalty. Every waiver request must include: (a) name of the licensed business, (b) City license number, (c) period, (d) reason for requesting waiver, (e) amount of penalty, and (f) copies of any supporting documentation. Please send the waiver request to:

City of Glendale, Tax & License Division
5850 W. Glendale Ave, Suite 104
Glendale, Arizona 85301

For other questions and answers on your Statement –

See the detailed Explanation on the back of your Statement or call 623-930-3190.

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