Q. Why is the library offering Internet email notification?
A. Notices get to you faster using email. Plus you receive a reminder notice two days before an item is due. Email reminders are environmentally friendly and they reduce the Library's postage expenses allowing us to use your tax dollars more efficiently.
Q. How does Internet email notification work?
A. When something you have requested is ready for you to pick up, the library will send you an email notice. The notice will list the title(s) being held, the library holding the materials and how long the materials will be held for you. You will also receive email if you have items that are overdue. A reminder notice can be sent two days before an item is due to give you the option to renew it or return it on time and avoid fines.
Q. Can I receive notices both by email and also by phone or US mail.
A. No. You must choose one method.
Q. My email has a spam blocker. Will that interfere with my receiving notices from the library?
A. If you don't start receiving email notices from the library, your email service may have placed messages in your "junk/bulk" mail folder instead of your inbox. If that happens try adjusting your spam or junk mail settings so that email from library@glendaleaz.com is sent to your box.
Q. What if my email address changes?
A. Once you have signed up to receive email notices using the form above you can change the email address to which notices are sent by logging into your library account and clicking on "Profile".
Q. Can all the members of my family receive their notices at the same email address?
A. Yes, but privacy may be a concern. If family members share one email address, then all persons with access to that mailbox will be able to view the notices sent to that email address.
