Effective June 1, 2007, the Library will automatically send hold and overdue notices to our library patrons according to the following methods:

• E-mail (if that option has been activated)
• Phone  (if a phone number has been provided to the library)
• U.S. Mail (if there is no e-mail address or phone number in your Library record, you will continue to receive most notices by regular mail.

What is TeleCirc?

TeleCirc is an automated telephone messaging system that allows convenient access to your library account 24 hours a day, seven days a week.  It also allows the library to notify you when you have holds and/or overdue materials.

How does TeleCirc work?

All you need is your library card, a personal identification number or PIN (defaulted to the last four digits of your phone number), a touchtone phone, and the TeleCirc phone number, 623-939-0532.  You can renew library materials, get a list of items currently checked out to you or items on hold for you, and find out what fines and charges you may owe. 

It is important that the library has your current mailing address, phone number and e-mail address on file.  Failure to receive an overdue notice does not constitute the basis for avoiding overdue fees or charges on your account.

Thank you for using TeleCirc.  If you receive your hold and overdue notices through TeleCirc, you are helping the Glendale Public Library save money on paper notices and postage costs.