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Glendale, AZ - Community Services Group

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Volunteer Position Description

Position Title: Travel Desk Volunteer, Glendale Adult Center

Responsible To: The Recreation Coordinator assigned to the program.

Job Summary: Provides customer service to participants at the Travel Desk.

Essential Functions: Answers basic questions regarding travel trips, and signs up members for trips. Assists in completing sales transactions and gives receipts to customers. Handles incoming calls as needed, and makes reminder phone calls prior to trip departure.  Provides good customer service.

Time Required: A three hour commitment is desired, once or twice a week.  Also, attendance at monthly meetings, to assist in the selection of future trips is required.

Knowledge, Skills and Abilities: Ability to be courteous and tactful when dealing with the public. Ability to follow specific oral and written instructions and established procedures, and work effectively with others. 

Working Conditions: Requires sitting and standing.

Minimum Qualifications: Basic reading, writing and math skills.

 

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