Civic Education
 Online Enrollment Now Available!
Residents can now register for Glendale University 101 and the Homeowners Association Academy from the comfort of their own homes by using the city’s new Community Education Internet Application System. Users will be able to create their own online profiles and select the classes they interested in attending from the buttons at the bottom of the page. The new system will also keep track of all the classes you have attended via a password you create. Once you have selected your classes, a report is sent to the Neighborhood Services Coordinator registering you for the class! (Mailed in and faxed applications will still be accepted.)
Glendale University
What to expect: This free educational program is open to Glendale residents who are older than 15 and want to learn more about the operations of municipal government.
Each Spring and Fall, Glendale University classes are held in the evenings from 6 p.m. to 8:30 p.m. In order to graduate from the course, students must attend at least eight of the 10 classes. Each class highlights key functions of the city, such as finance, library, police and fire services.
Enroll Now!
Call (623) 930-2868 for more about the program and to find out about upcoming classes.
- CLICK HERE to download a Glendale University "101" application
- CLICK HERE to download a Glendale University Graduate application
- CLICK HERE to download the Fall 2008 Schedule (Word Doc)
- CLICK HERE to download a 2008 Community & Civic Education Brochure (PDF)
City Offers Free Continuing Education Classes for Glendale Residents
Registration is now available for two continuing education opportunities for Glendale residents who have completed the basic “101” course offered through Glendale University:
Marketing Communications Class
Registration is now available for a continuing education opportunity for Glendale residents, who have previously graduated from the 101 class of Glendale University, to learn about the city’s Marketing Communications department and the cable station, Glendale 11. The deadline to register is Friday, June 13. To register, visit www.glendaleaz.com/communitypartnerships and click on graduate classes to print out an application or call (623) 930-2868 to receive an application by mail or fax.
- Marketing Communications Class Details - The class is scheduled for 6 to 8:30 p.m. Wednesday, June 18 at the brand new Media Center, 9494 W. Maryland Ave. To reach the center, park on the south side of the Renaissance Hotel and enter off Maryland Avenue. Look for the Glendale 11 sign.
Environmental Resources
Are you concerned about the city’s future water supply and if your tap water is safe to drink?
This information and more will be provided at an upcoming course about Glendale’s Environmental Resources. Glendale residents, who have previously graduated from the 101 class of Glendale University, are encouraged to register for this continuing education opportunity.
- Environmental Resources Class Details - The class is scheduled for Thursday, May 29, from 6 to 8:30 p.m. The class will be held at the Glendale Adult Center located at 5970 W. Brown St., room 102. Registration for this graduate class is due no later than May 23. To register, visit www.glendaleaz.com/communitypartnerships and click on graduate classes to print out an application or call (623) 930-2868 to receive an application by mail or fax.
To Register
To register for a course, click on the registration links above or call (623) 930-2868 to receive an application by mail or fax.
HOA Training
For many of us, our homes are our biggest asset. Protecting that investment is important. That’s why the City of Glendale launched the HOA Training Academy a few years ago—so that Glendale residents could learn more about how to effectively and legally operate their homeowners association (HOA).
This informative course is offered twice a year and is taught by industry professionals, including lawyers, CPA’s and management company specialists. Topics for each of the seven sessions vary, which allows busy residents to attend selected sessions relating to their area of individual responsibility or to all the classes. A review of Arizona HOA law and discussion of anticipated changes also is part of the agenda.
- To register: Call (623) 930-2868
- or CLICK HERE to download an application.
- CLICK HERE to download a 2008 Community & Civic Education Brochure (PDF)
Fall 2008
HOA Training Academy
Class #1: Tuesday, October 7, 2008, 6 p.m. to 8:30 p.m.
Glendale Adult Center, Room 102, 5970 W. Brown Street
HOA Training Academy Introduction:
The first session of this eight-session course provides an overview of the City of Glendale HOA Training Academy. It identifies expectations of students and features the first in a series of introductions to City services and programs available to HOA’s in Glendale.
Featured Topic - The Fundamentals of HOA Board Work
The success of any HOA is only as good as the board members who govern the organization. This session will provide an overview to all HOA board members on basic meeting guidelines and how they should conduct themselves while actively serving. Among the topics that will be discussed and reviewed include:
- The Agenda – How to post, when to post, what is required and what is not.
- Meeting Dynamics – How to conduct the world’s best HOA meeting.
- The role of the board members & proper behavior.
Class #2: Saturday, October 11, 2008, 9 a.m. to 11:30 a.m.
Glendale Adult Center, Room 102, 5970 W. Brown Street
Featured Topic - Reviewing Arizona’s New HOA Laws
The new HOA laws passed by the Arizona Legislature, will directly impact how you operate your HOA. Learn what you need to know to stay within legal expectations.
Class #3: Tuesday, October 14, 2008, 6 p.m. to 8:30 p.m.
Glendale Adult Center, Room 102, 5970 W. Brown Street
Featured Topic - HOA’s From The Inside-Out
Your HOA is a business, a nonprofit corporation governed by the declaration of CC&R’s, articles of incorporation and by-laws. This overview will define HOA's, the governing documents, organizational structure and rights and responsibilities of boards of directors and homeowners. Specific topics to be covered include characteristics and types of HOA's; organizational structure and board structure; hierarchy and purpose of governing documents; statutes and regulations; and fiduciary responsibility and duty.
Class #4: Saturday, October 18, 2008, 9 a.m. to 11:30 a.m.
Glendale Adult Center, Room 102, 5970 W. Brown Street
Featured Topic - CC&R Enforcement
Legal enforcement of covenants, codes and restrictions (CC&R’s) is an important part to maintaining overall quality of life and basic community standards for HOA’s. However, enforcement can be a time consuming and costly task for any HOA governing board. How do you encourage residents to abide by the rules without taking legal action against them? Get practical advice on effectively administering CC&R’s, not to mention opportunities to share class member experiences.
Class #5: Tuesday, October 21, 2008, 6 p.m. to 8:30 p.m.
Glendale Adult Center, Room 102, 5970 W. Brown Street
Featured Topic - Legal Aspects of HOA’s
In order to have a good understanding of HOA’s, board members and residents must have knowledge of how they are impacted by federal and state law, and their own internal governing policies (commonly known as covenants, codes and restrictions).
This session will highlight:
• The most common legal issues facing HOA’s
• Personal and Professional Liability
• The state and/or federal laws that impact HOA’s and their ability to govern.
Class #6: Saturday, October 25, 2008, 9 a.m. to 11:30 a.m.
Glendale Adult Center, Room 102, 5970 W. Brown Street
City Service - Water Conservation Programs & Services
Featured Topic - Vendors, Specifications, Bidding & Contracting
Every board of directors is challenged with the task of working with vendors to provide services for the association with budgeting guidelines. This seminar will teach board members how to solicit bids for services or projects and the management of your HOA. Clients will learn to develop specifications and create solicitation packages for pre-qualified bidders to obtain apples to apples comparisons.
Class #7: Tuesday, October, 28, 2008, 6 p.m. to 8:30 p.m.
Glendale Adult Center, Room 102, 5970 W. Brown Street
Featured Topic - Selecting and Working With Your Management Company
How do HOA’s assess overall effectiveness of its Management Company? What are the “warning signs” you need to know about in order to determine if your management company is working FOR your association? This session will be taught by industry professionals with over 25 years of experience in community management. The class is designed to provide insights for homeowner association board members on how to ensure their association is receiving adequate service from their management company and, if not, how to take corrective action. Most importantly, it will provide attendees with a standard list of responsibilities any legitimate management company should be held accountable for, regardless of location, age, size, or relative wealth of an HOA.
Featured Topic - What To Do When Things Go Wrong!
After contracted work is completed, what are your options if things are not as you expected?
Class #8: Saturday, November 1, 2008, 9 a.m. to 11:30 a.m.
Glendale Adult Center, Room 102, 5970 W. Brown Street
Featured Topic - HOA Budgeting, Financials and Reserves
Financial security is critical to the welfare of any HOA governing board and the residents it serves. When do you need to pursue a special assessment? How often should your HOA finances be audited? What are some of the financial trends you should look at on a regular basis to ensure your organization is in the black? Periodically reviewing your homeowners’ association reserve account ensures that your association has accurately projected its future funding needs for planned and unanticipated (emergencies) costs, while also helping to establish a correct level of funding in anticipation of these costs. This session will cover reserve studies, reserve accounts, operating accounts and budgets—all of which will help ensure the long-term future of your most important investment: the neighborhood in which you live.
Featured Topic - Insurance “You Gotta Have It!!”
The role of insurance is critical in protecting one of your most important assets, your home. As a homeowner, a board officer, or general board member, what do I need to know to protect myself?
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