Water Services - Contact Information

Customer Service and Water Bill Questions

• Start or Stop water service - http://www.glendaleaz.com/utilities/Start-Stop.cfm
• Update Account Information - http://www.glendaleaz.com/finance/documents/Name-Change.pdf
• High water bill – call (623) 930-3190 or email custrel@glendaleaz.com
• Pay your bill
• By postal service – PO Box 500, Glendale, AZ  85311-0500
• By phone – (623) 930-3190
• Automated phone payment – (623) 930-3639
• Online Payments– https://myutility.glendaleaz.com/login.asp
• Direct payment (Surepay) – http://www.glendaleaz.com/finance/documents/SUREPAY0606.pdf
• Walk-in - Glendale City Hall, 5850 W. Glendale Avenue, Glendale, AZ  85301

• All other customer service requests, please call (623) 930-3190

Water Services Department

• Leak in the street
• Blue door tag
• Water quality questions

Administration Phone Number: (623) 930-4100

Billing Related Questions: CUSTREL@GLENDALEAZ.COM

General Administration:
7070 W. Northern Ave.
Glendale, AZ 85303

Office Hours: 8 a.m. to 5 p.m. Monday - Friday

Blue Staking Information Line: (602) 263-1100

After office hours water and sewer emergencies, please call (623) 934-7551.

Water Services Administration Email (note - this is not for billing-related questions): Water_Services_Admin@glendaleaz.com