Glendale, AZ - Library

	Library Catalog
		Search Catalog
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		Adult Programs
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		By Subject
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		Books
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	About the Library
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	Home Page
For the younger crowd:
	Kid Zone
	Teen Turnpike

Ask Technical Support

If you are having difficulty accessing our website, connecting to our library catalog (including reviewing your record, placing holds, renewing items, etc.), connecting to our Magazines/Databases, or any other technical difficulties, please complete the form below. Describe to us as completely as possible the problem and any messages you see on the screen.

Please Note: If you are trying to access our website, library catalog, or Magazines/Databases from your list of Favorites (if using Internet Explorer) or from your Bookmarks (if using Netscape), please delete the old Favorites and Bookmarks and reset them. This may correct any problems you are having. You can reset these as follows:

To Reset the Library Home Page:

Go to http://www.glendaleaz.com/library/, then reset your Favorite or Bookmark.

To Reset the Library Catalog:

Click on HERE , then reset your Favorite or Bookmark.

To Reset Magazines/Databases:

Click on A to Z List aunder Research Tools on the left, then reset your Favorite or Bookmark.

If the above procedures do not correct your problem, please submit the information requested below.

(Note: Fields indicated in bold are required.)

Your Name:
Your Email Address:
Phone Number (with Area Code):

Computer and Operating System:
	If you know, please tell us what type of computer and operating system you are using (e.g., PC Windows XP; Macintosh OS 7; etc.)

Internet Browser:
	If you know, please tell us what Internet Browser and version you are using (e.g., Internet Explorer 5.5; Netscape 6; etc.)

Internet Service Provider:
	If you know, please tell us your Internet Service Provider (e.g., Cox, Qwest, Earthlink, MSN, AOL, etc.)

Describe Your Problem:
	Please describe the problem(s) you are having. Be as detailed and specific as possible. Tell us what is on your screen when the problem is occurring. If you are getting specific error messages, please tell us what the messages say. The more information you can provide, the better we can serve you.