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Welcome to Glendale FAQs
 
A collection of frequently asked questions and answers from various city departments. To search for your question, click on the appropriate city department or service and select from the listed categories. You can also use the search box provided below by typing in the term you are looking for and clicking ‘search.’ Additional FAQs are being developed, so please check back often for the latest information.
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Home Owners - Starting Water Service
Service Turn-On, Turn-Off & Name Change

HOME OWNERS - STARTING WATER SERVICE

The Utility Department provides water, sewer and sanitation services to the residents and businesses of the City of Glendale and surrounding areas. Whether you need to establish new service, terminate existing service,  change the name or need information under which your service is listed, you will need to contact Customer Relations to make the change. In just a few minutes we will be able to process your request. To start a new service, you must call, fax web form, or apply in person at Customer Relations.

 

As a home owner you will need proof of ownership, the name and phone number of the title company, the escrow number and closing date or the docket number of the recorded deed of sale and recording date.  Sales contracts will not be sufficient as proof of the recording.

 

Department personnel must have access to your utility meters at all times to change service or take readings. For more information, or to start utility service, contact Customer Relations located at 5850 West Glendale Avenue, between 8 a.m. and 5 p.m. Monday through Friday, or call them at 623-930-3190.  Completed forms can be mailed to, City of Glendale, 5850 West Glendale Avenue, Glendale, Arizona, 85301.  The forms to establish new service, terminate existing service, or name change can be downloaded from the City of Glendale website under Finance by clicking the link below and then submitting the form through the mail or by faxing to 623-930-2231.

 

 

 


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